What is Customer First Award for Excellence?

Customer Circle

Customer First Award for Excellence

Joe Machens FIAT is committed to offering our Columbia customers with the highest level of customer service, which is why we are thrilled to be an honored recipient of the FCA Customer First Award for Excellence. This prestigious award is designated for only those dealerships exemplifying extraordinary care and dedication to their customers, in five key areas of performance:

Training Certification:
our sales and service staff never stop improving our growth and knowledge base

Employee Survey:
your feedback is invaluable and we take all comments into consideration

Facility Certification:
we strive for a comfortable, clean, and professional showroom at all times

Process Validation:
our best practices and orders of business revolve around you, the customer

Performance Measures:
how we perform on all matters of the car-selling experience

We are proud to be in this elite circle of FCA dealerships; to learn more about how we can go above and beyond for you, please contact us today.

Contact us

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573-355-9251

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500 Vandiver Dr • Columbia, MO 65202

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Today's Hours:

Open Today! Sales: 8am-8pm

Open Today! Service: 7am-5:30pm

Open Today! Parts: 7am-5:30pm

Joe Machens FIAT

500 Vandiver Dr Columbia, MO
Phone: 573-355-9251 http://maps.google.com/?q=500%20Vandiver%20Dr%2C%20Columbia%2C%20MO%20%2065202

Parts

Phone: 573-303-5260

Mobile Parts

Phone: 573-355-5148

Sales

Phone: 573-355-9251

Mobile Sales

Phone: 573-625-8297

Service

Phone: 573-355-5853

Mobile Service

Phone: 573-397-5940

38.9708194 -92.3302788
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Joe Machens FIAT
Joe Machens FIAT
scole@machens.com
500 Vandiver Dr
Columbia, MO, 65202 United States
573-355-9251
https://di-uploads-development.dealerinspire.com/joemachensfiat/uploads/2017/10/JoeMachensFIATOGImage.png
Joe Machens FIAT 38.9708194, -92.3302788.